Mallika Kayastha

Mallika Kayastha
Experience Design

Designers are problem solvers, but I often question, am I genuinely helping anyone? Is my design truly making a difference? Designing inclusive solutions involves gaining significant insights into different perspectives experienced by diverse individuals. Designing for me is friends sharing lengthy conversations about their past, their experiences and the intimate feeling of finding a place of belonging within each project. Overtime, I have come to the conclusion that sometimes research and the way you do research can be termed as design in itself. If I step into a community to look for a problem, then I would be completely negating the people I am designing for. Reflecting on the purpose of all the design ‘solutions’ I had developed over the past year, I began to question my motives. Was it guilt? A need to prove myself as a designer? Am I doing this just for myself? I’ve always moved towards a ‘solution’, but upon reflection, I see more value in the process of conducting research than the actual intervention. I’ve experienced more growth as a design practitioner from the research process than the intervention itself. This is the approach I’ve chosen while selecting projects for my portfolio, focusing on the research and the people involved. I firmly believe in designing not just for, but with the people and communities we serve. This principle has consistently been, and will remain, the driving force behind my work as a creative practitioner.

How does actively dismantling existing ideas and biases about complex problems help designers tackle challenges with more understanding?

How does actively dismantling existing ideas and biases about complex problems help designers tackle challenges with more understanding?

This is a question that has helped me build an approach to design and problem-solving. The emphasis is on understanding and breaking down complex problems into their constituent parts ('dismantling'), gaining a deep, empathetic understanding of the needs and experiences of people impacted by these problems ('empathetic exploration'), and having this understanding guide me in developing solutions that are both innovative and inclusive. This approach is reflected in my projects, wherein I try to create designs that not only address complex issues but also consider the diverse needs and experiences of different people involved.

The Reimagining Campus Food Project

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The Shadow

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Building Bridges

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